TERMS & CONDITIONS – LOVE THY PET
These Terms & Conditions govern your use of the Love Thy Pet website and any purchases made through our online store. By accessing our website or placing an order, you agree to these terms.
1. Company Information
Love Thy Pet
164 Union St,
Brooklyn, NY, United States, New York
Phone: +1 718-596-2399
Email: support@lovethypet.com
2. Use of Our Website
By using our website, you agree to:
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Provide accurate and complete information when placing orders
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Use the website for lawful purposes only
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Not engage in fraudulent, harmful, or abusive behavior
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Not attempt to interfere with the security, functionality, or content of the website
We reserve the right to restrict or terminate access if misuse is detected.
3. Product Information
Love Thy Pet offers natural and holistic pet foods, treats, toys, and pet care supplies. We strive to ensure that all product information, including descriptions, images, and ingredient details, is accurate and up to date.
Please note:
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Product appearance may vary slightly due to packaging updates or screen settings
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Product availability may change without notice
4. Pricing & Payments
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All prices are listed in U.S. Dollars (USD)
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Prices displayed at checkout are the final prices charged
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We accept secure payment methods, including:
Visa, MasterCard, Maestro, American Express, and Discover
Prices may change at any time, but changes will not affect orders already placed.
5. Orders & Shipping
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After placing an order, you will receive an order confirmation email
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Orders are typically processed within 0–1 business days
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Orders are shipped within the United States only
Estimated delivery time is usually 1–3 business days after processing. Total delivery: 1–4 business days
For full shipping details, please refer to our Shipping Policy.
Order Cut-off Time
Orders placed before 5:00 PM (Local Time) are typically processed the same business day.
Orders placed after 5:00 PM will be processed on the next business day.
6. Returns & Refunds
Returns are accepted in accordance with our Returns & Refunds Policy.
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Return requests must be made within 14 days of delivery
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Items must be unused and in original condition
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Opened or used consumable items (such as pet food and treats) are not returnable
Refunds are issued after inspection and approval.
7. Intellectual Property
All website content, including text, images, product descriptions, logos, and design elements, is the property of Love Thy Pet and may not be copied, reproduced, or used without written permission.
8. Third-Party Links
Our website may include links to third-party websites. Love Thy Pet is not responsible for the content, privacy practices, or policies of external sites.
9. Limitation of Liability
Love Thy Pet is not liable for:
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Delays caused by shipping carriers
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Issues arising from improper use of products
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Website interruptions due to technical issues beyond our control
Our total liability is limited to the amount paid for the product purchased.
10. Privacy & Data Protection
We respect your privacy and handle personal data responsibly. Your information is used only for order processing, customer support, and legal compliance.
For full details, please review our Privacy Policy.
11. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated terms.
12. Governing Law
These Terms & Conditions are governed by the laws of the State of New York, United States. Any disputes will be handled in accordance with applicable U.S. and New York State laws.
13. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Email: support@lovethypet.com
Phone: +1 718-596-2399
Address:
164 Union St,
Brooklyn, NY, United States, New York